AMTELCO/1Call Health

AMTELCO's 1Call Division is dedicated to serving the unique call center and communication needs of Healthcare and Higher Education facilities. 1Call has been and will continue to be the leader in developing, implementing, and maintaining features and technology designed to streamline communications and contain costs.

1Call Call Center Technology: The ONE complete communications system designed to bring it all together.

AMTELCO's 1Call Division was created in January of 1997 to offer Specialized Call Center Solutions for Healthcare and Higher Education call facilities. Since that time, 1Call has partnered with over 100 Healthcare and Higher Education facilities, and has developed over 200 new features on the already powerful 1Call Infinity platform

The award winning 1Call Infinity system offers modular solutions designed to handle a variety of your facilities messaging, call center, smart PC console, ACD, scheduling, appointment taking and CTI needs. The Infinity system will integrate your existing Intranet/Internet and telephony networks into one complete communications and call center system, making it possible to handle calls and access information from virtually anywhere.

You'll find that 1Call professionals work closely with your team to design a system that meets your facility's specific needs. The design of the 1Call Infinity system focuses on impressive features that are easy to set up and easy to use. This powerful system offers innovative features that do a lot of work "behind the scenes" so your operators, attendants, and receptionists can focus on what they're best at--professional call handling and customer care.

The 1Call Division of AMTELCO has a reputation for complete, professional system support, offering training, installation, and technical support staff on call on a 24-hour basis.

All AMTELCO and 1Call manufacturing operations are consolidated just outside Madison in McFarland, Wisconsin.

AMTELCO was founded in 1976 to provide modern computer based telemessaging equipment for various industries, including telephone answering services, executive suites, healthcare facilities, universities, and corporations. AMTELCO has been a trusted name in the answering service industry for years. Thousands of AMTELCO systems and computer components are installed around the world -- in every U.S. state, plus outside the United States in Australia, Canada, Chile, Columbia, England, Germany, Guam, Italy, Mexico, the Netherlands, New Zealand, Puerto Rico, Singapore, Sweden, and the U.S. Virgin Islands. In addition to turnkey messaging systems, AMTELCO also designs, manufactures, and markets a wide variety of PC switching boards to other specialized computer-based development companies throughout the world.