News | March 1, 2018

DMEhub Aims To Improve The Patient Experience Through An Open-Network E-Prescribing Platform For Durable Medical Equipment


DMEhub™, launched by Apria Healthcare, is aiming to transform the durable medical equipment (DME) industry by creating an e-prescribing platform that is available to all DME prescribers and suppliers.

DMEhub™ replaces the burdensome inefficiency of a paper-driven process with an intelligent, easy-to-use online application that allows medical equipment orders to be processed in minutes, not days.

“Apria’s goal is to improve the overall experience for patients, prescribers and suppliers,” said Dan Starck, chief executive officer of Apria Healthcare Group, Inc. “By opening up the e-prescribing platform to the entire medical equipment industry, we aim to better serve all patients, regardless of their DME supplier.”

Improved Patient Satisfaction and Safety

The DME industry needs a faster and more efficient way to process referrals and prescriptions due to the high percentage of orders that are submitted incorrectly the first time.

In fact, 46.3% of all DME orders are incomplete due to insufficient documentation, according to the U.S. Department of Health and Human Services, Medicare Fee-for-Service 2016 Improper Payments Report.

DMEhub™ is designed to improve order accuracy and compliance. “High error rates lead to delays in equipment delivery,” said Ian Worden, vice president, product development of Apria Healthcare LLC. “By creating a smoother and simpler process, hospitals can discharge their patients faster, and patients can start benefiting from life-changing therapies sooner.”

Save Time and Reduce Frustration

The intuitive DMEhub™ workflow uses intelligent “if/then” logic to gather the documentation needed to support each patient’s specific order and makes it easy for prescribers to electronically sign their equipment orders. This reduces rework and time spent chasing missing paperwork.

In addition, DMEhub™ does not require any integration, so users can get started right away. However, users have the option to integrate the application with any workflow management system or other healthcare software and can connect to any electronic medical record (EMR) system to automatically pull patient demographic information directly into the platform.

Lastly, DMEhub™ provides users with a single source for tracking order status from submission to acceptance.

Hospitals, prescribers and DME suppliers are encouraged to visit to obtain additional information.

About Apria Healthcare Group Inc.

Apria Healthcare is a privately held company, owned by a group of investment limited partnerships managed by affiliates of Blackstone (NYSE:BX). Through its Apria Healthcare LLC operating unit, Apria provides home respiratory therapy, negative pressure wound therapy, home enteral nutrition therapy and support, and home medical equipment through more than 350 locations throughout the continental United States and Hawaii, and serves more than 1.8 million patients each year. With over $1 billion in annual revenue, Apria is one of the nation’s largest and leading home healthcare companies. Apria was the first company of its type to obtain voluntary accreditation from The Joint Commission and has been continuously accredited for more than 25 years. For more information, visit

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