News Feature | October 20, 2015

Emergency Department Information System Vendors Ranked

Christine Kern

By Christine Kern, contributing writer

Emergency Room

A Peer60 report highlights the top 10 ED software vendors.

A Peer60 report highlighted the top ten emergency department information system vendors by market share. The report, The Future of Emergency Department Information Systems 2015, underscored the growing pressure on emergency medicine providers as a result of huge increases in patient numbers.

As Peer60 explains, “a lack of primary care providers and an increase in insured patients have created a perfect storm for patients who have little choice but to turn to the ED for treatment.” For that reason, emergency department information systems (EDIS) can either make or break an ED’s workflow.

As ED visits continue to rise, so does the global EDIS market. In 2014, the EDIS market was valued at $312.68 million and is expected to grow to $635.50 million in 2019. The ED handles an estimated 28 percent of all acute care visits in the United States, with 81.8 percent of unscheduled hospital admissions coming through the ED, according to the American College of Emergency Physicians (ACEP) 2013 report.

Here are the top ten vendors as highlighted in Peer60’s report:

  1. MEDITECH
  2. Epic
  3. Cerner
  4. McKesson
  5. MEDHOST
  6. T Systems
  7. Evident
  8. Allscripts
  9. Healthland
  10. Optum

The study also found approximately one-third of hospitals represented by the 400 emergency medicine providers queried will be replacing their ED vendors. When asked what EDIS vendors can do to keep their clients, respondents cited ease of use as the top criteria (49 percent), followed by “doesn’t matter, adopting our EHR Vendor’s EDIS” (33 percent), improve reporting (32 percent), create a more robust platform (26 percent), improve customer service (23 percent),; and reduce costs (15 percent).

The survey findings also cited the following vendors as being in danger of losing clients: Allscripts, athenahealth, Cerner, Epic, Evident (CPSI), Healthland, McKesson, MEDHOST, MEDITECH, NextGen, Optum, and T-System.

Among vendors that received recommendation ratings from their clients were Allscripts, Cerner, Epic, Evident (CPSI), Healthland, McKesson, MEDHOST, MEDITECH, NextGen, Optum, and T-System.