OCR Solution Cures Clinic's Paper Plague

Medimation's ABBYY-Based Solution Mends Red Tape Headache

Lexington Clinic was sick: Sick, that is, of being inundated each month by thousands of pages of insurance forms, explanations of benefits (EOBs), data sheets, referrals and patient permission forms.

The healthcare provider, with headquarters in Lexington, Ky., realized it needed a cure. And so the company turned to longtime IT partner Medimation LLC to help stop the plague of paperwork threatening to turn its waiting rooms into a ward of filing cabinets.

"Because some of our areas were small, space was a very big issue," said Kim Newland, director of Lexington Clinic's Central Billing Office.

The facility also faced escalating employment costs to hire people to work with and manage the cascades of insurance forms, patient identification and other paperwork.