News | June 7, 2005

Stars Of Health Care: The Industry's Best & Brightest To Gather In Chicago

What's Right In Health Care, an annual conference sponsored by Studer Group, will showcase health care leaders who get it right!

Gulf Breeze, FL - When the best of the best come together to discuss how they can make what they're already doing right even better . . . well, the results can only be extraordinary. That's why Quint Studer is so excited about the upcoming national conference, What's Right In Health Care, slated for June 16 and 17 in Chicago, IL. With the fervor, energy and brilliant ideas generated at this event growing every year, he says, it's impossible to be pessimistic about the future of health care.

"This event is like the Olympics of health care," he says. "It showcases leaders from all over the map who are 'getting it right.' What's more, the great ideas perpetuate more great ideas. Every year, this event gets better and better, and the leaders who participate go on to take their organizations to greater and greater heights."

Studer should know. What's Right In Health Care is sponsored by his firm, Studer Group, each year. This intensive two-day program is comprised of a series of peer-to-peer learning sessions designed to provide proven tools, tips and techniques participants can use to make their organizations better places for patients to receive care, physicians to practice medicine, and employees to work.

This year's conference, which will be held at the downtown Chicago Marriott, includes presenters from some of the nation's most acclaimed health care organizations: Cleveland Clinic Foundation, Mercy Health Partners, Pekin Hospital, Sarasota Memorial Health Care, Wright Medical Center, and Vanderbilt University Medical Group, to name just a few.

Featured speakers will be Sharon Cox, founder of Cox & Associates; Liz Jazwiec, founder and Principle Consultant of Liz, Inc.; Charles S. Lauer, publisher of Modern Healthcare and corporate vice president of Crain Communications; and Quint Studer, founder, CEO and "chief coach" of Studer Group.

Here is just a small sampling of the topics that will be covered in the learning sessions:

  • Raising Employee and Patient Satisfaction Through Physician Leadership (David Bronson MD, Cleveland Clinic Foundation, Cleveland, OH)
  • Winning the Baldrige: the Journey, the Win and the Significance for All Health Care Organizations (Christy Stephenson CEO and Debbie Cardello COO, Robert Wood Johnson University Hospital, Hamilton, NJ)
  • Quick Wins to Increase Patient and Physician Satisfaction (Debi Albert CNO, Euclid Hospital CCHS Eastern Region, Euclid, OH)
  • Reducing "Door to Doc" Time in the Emergency Department (Regina Campbell, Coach, Studer Group)
  • Servant Leadership - Getting the Right Person in the Right Seat on the Bus (Mike Eesley CEO, Barbara Johnson, Sr. VP HR, Frances Glosson EdD, Centegra Health Care, Woodstock, IL)
  • Satisfaction is Not Enough - How to Astonish Patients, Staff, and Physicians (Jay Kaplan MD, Coach, Studer Group)

The 2005 conference will also honor the first members of Studer Group's "Fire Starter Hall of Fame." The honorees--selected from a group of nominees who peers believe "ignite a flame in others and exhibit the true essence of 'What's Right In Health Care'"--will be inducted during a special dinner.

"Health care is overflowing with 'fire starters,'" says Studer. "Throughout my career I have been touched and a mazed by the level of passion, caring and commitment I see in the men and women who have answered this calling. I look forward to What's Right In Health Care all year long. It renews my enthusiasm and keeps me even more confident that our nation's health care industry will only get better and better."

Due to an overwhelming response, registration for What's Right In Health Care is now closed.

About Quint Studer
A former hospital president and 20-year health care veteran, Quint Studer is founder and CEO of Studer Group, headquartered in Gulf Breeze, FL. An executive coaching firm and national learning lab, Studer Group is devoted to teaching tools and processes that organizations use to achieve sustained focus on service and operational excellence. Partner organizations see clear results in the arenas of higher employee retention, greater customer satisfaction, healthy financials and growing market share, and improvements in various other quality indicators.

A nationally recognized health care management thought leader, Studer was named one of the "Top 100 Most Powerful People" by Modern Healthcare. Studer has devoted his professional career to helping health care organizations become world-class leaders in service and operational excellence. He has contributed to features in USA Today and Inc. magazine, and has authored in-depth feature articles on consumerism, service excellence, organizational alignment, and communicating quality to major health care trade journals.

Studer's 20-year career in health care management includes positions as COO of Holy Cross Hospital in Chicago and president of the Baptist Hospital, Inc. in Pensacola, FL. As a result of Studer's leadership, Baptist Hospital was awarded the prestigious Quality Cup by USA Today and the Rochester Institute of Technology. Studer led both hospitals to the top 99 percentile in employee and patient satisfaction as compared to hospitals nationwide in an independent health care survey.

Studer received B.A. and M.A. degrees in education from the University of Wisconsin, Whitewater. He has the honor of serving on the Board of Directors of the 32,000-member Healthcare Financial Management Association, a national professional organization of CFOs and finance executives in health care.

Source: Quint Studer